Shipping policy

Thank you for shopping with us. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.

Order Handling & Processing Time

All orders are processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or public holidays.

During peak seasons or high order volumes, processing times may be slightly longer. If there is a significant delay in processing your order, we will notify you via email.

Shipping Zones

We currently ship to the following regions:

  • United States

  • United Kingdom

  • Canada

  • Australia

  • European Union Countries

  • Selected International Locations

If your country is not listed at checkout, it means shipping is currently unavailable to that location.

Estimated Delivery Timeframes

Delivery times vary depending on the shipping destination.

  • United States: 7–12 business days

  • United Kingdom: 7–12 business days

  • Canada: 8–14 business days

  • Australia: 8–14 business days

  • Europe: 7–14 business days

  • Other International Locations: 10–18 business days

Please note that delivery times are estimates and may vary due to customs clearance, local courier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

We offer Free Standard Shipping on all orders.

Any express or premium shipping options, if available, will be displayed at checkout with the applicable cost.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 1–3 business days to update after the order has been shipped.

Customers can use the tracking number provided to monitor the status of their shipment.

International Shipping & Customs

For international shipments, orders may be subject to customs duties, taxes, or import fees depending on the regulations of the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Customs processing may occasionally cause delays beyond the estimated delivery timeframe.

Incorrect Address Disclaimer

Customers are responsible for ensuring that the shipping address entered at checkout is correct. If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

Lost or Delayed Packages

If your order has not arrived within 20 business days after shipment, please contact our support team and we will assist in locating your package or providing a resolution.

Contact Information

If you have any questions regarding shipping or your order, please contact us at:

Email: contactazolute@gmail.com